Vol 2 – Concepts Leading
To Business Transformation
Business Transformations Types
“Business transformation” describes the different types of organization change needed to deliver better customer and employee experiences. Businesses have always innovated and adapted. Today is no different. Just more complicated.
Gartner revealed that 42 percent of CEOs have recently prioritized a business transformation to develop “new-era technology skills and capabilities.” This is because digital advances are driving a fundamental shift in customer expectations. Modern customers choose to do business with organizations that can provide them with a personalized, hassle-free, and complete experience.
There’s just no place for laggards in business today. You don’t have to be a leader—you can be a fast follower and still survive. But fall too far behind competitors that can operate at the speed of the customer and you’ll more than likely never catch up.
Undertaking a meaningful business transformation requires you to rethink all aspects of your enterprise operates. This change is necessary to maintain growth in today’s highly competitive marketplaces. To successfully transform, each organization needs a unique strategy that is centered around the customer and the people within your enterprise who get the work done.
A digital transformation applies new technology to improve all aspects of the customer experience. This includes developing or adopting the right technologies to modernize products and the underlying processes and services that support them.
This goes beyond building up digital capabilities. It requires a deep understanding of what modern customers want and rethinking their entire business models with a strategic digital mindset.
A solution transformation focuses on solving a customer’s challenges in a holistic way. Your transformation realigns all parts of your organization around what customers really want. This particularly impacts well-established companies that have built and acquired many products over the years but still go to market with an isolated set of point solutions.
A data transformation changes the way organizations make decisions by putting information at the core of the innovation and product development process. It allows companies to gain deep intelligence into all aspects of the customer experience and informs areas for improvement.
In addition to developing new data management capabilities, organizations must create a data culture that relies on business intelligence rather than opinion to continuously test, experiment, and learn what customers want. Then product builders can validate that customers are using the product functionality that has been delivered.
Team ACE is ready to lead you forward in running your business effectively and efficiently using the latest technology. Why are cloud-native applications becoming the most commonplace technological choice for businesses developing new software? Simply put, cloud-based applications are fast, secure and allow for 100% seamless growth. Below, we explore these reasons in-depth.